External Affairs Manager, Chicago Region
Jamil Muhammad, External Affairs Manager, is responsible for developing and enhancing relationships with governmental officials. He works to resolve emergent issues in an effective and timely manner resulting in a positive customer experience. He functions as the primary contact for elected officials, local media, civic and business organizations and community leaders to resolve operational issues and optimize the corporate image and communicate corporate messages.
Prior to his position as External Affairs Manager, Mr. Muhammad held numerous leadership positions spanning nearly for twenty years in the areas of Customer Service/Operations, Performance Management and Talent Development.
He currently serves as public relations and media coordinator for C.R.O.E. Television Productions. A television production company created by a not-for profit organization to deliver informative political, social and economic programming to the public. Mr. Muhammad also conducts a mentoring program for young black male children to improve their confidence, self-awareness and personal development.
Mr. Muhammad attended Alabama A&M University, with a concentration in Finance. He holds several other certified credentials in leadership, talent development, performance management and process improvement.